Western Digital, the corporate identified for making many kinds of widespread exhausting drives together with the My Guide line exterior gadgets, is advising customers to disconnect any My Guide Reside storage gadgets from the web as quickly as attainable and till additional discover to stop recordsdata from being deleted.
The My Guide line of Arduous Drives is a well-liked sequence of storage gadgets since they’re very reasonably priced choices for customers. Sometimes the exterior storage gadgets connect with computer systems through USB cables, however within the case of the My Guide Reside sequence, it makes use of an ethernet cable to connect with a neighborhood community the place customers can then remotely entry their recordsdata and make configuration modifications utilizing the Western Digital cloud infrastructure. When it was first introduced, Western Digital billed it as a “private cloud.”
ARS Technica is reporting the issue was first delivered to mild from a thread on the WD support page the place customers have began to find that the info saved on these drives is being inexplicably erased. Recordsdata are being mysteriously deleted and the drive itself is being “manufacturing unit reset” with no motion taken by the customers themselves.
Western Digital remains to be investigating the difficulty, however the information loss seems to be the results of some “malicious software program” and has issued a warning to users urging them disconnect the drives from the web as quickly as attainable till the corporate can work out the best way to defend the drives and stop any additional deletions.
I’ve a WD mybook reside related to my house LAN and labored wonderful for years. I’ve simply discovered that in some way all the info on it’s gone right now, whereas the directories appears there however empty. Beforehand the 2T quantity was nearly full however now it exhibits full capability.
The even unusual factor is when I attempt to log into the management UI for analysis I used to be-only in a position to get to this touchdown web page with an enter field for “proprietor password”. I’ve tried the default password “admin” and in addition what I might set for it with no luck. There appears to be no change to retrieve or reset password on this touchdown web page both.
Customers are reporting that whether or not it was a manufacturing unit reset, a tough deletion, or an apparent hack, all the things saved on the affected gadgets has been utterly cleaned.
On the time of publication, there have been no reviews that any information was restored.
There’s little extra data at the moment out there concerning the subject, however the group of customers is speculating that based mostly on what Western Digital has said, it seems the gadgets might have been “individually compromised” in a focused assault.
Both manner, customers of those networked dives are suggested to disconnect them as quickly as attainable to stop any potential information loss.