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this is the best way to repair it


Google Assistant was supposed to assist us all exist in a futuristic utopia the place we carried our personal completely accessible assistants in our pockets. However that is actual life, and at occasions the most effective tech simply would not work. On this article, we’ve listed the steps you’ll be able to take if the OK Google or Hey Google voice command has stopped working in your cellphone.

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Easy steps to determine the issue

Typically you don’t want to carry out long-drawn, advanced troubleshooting steps to repair a nagging situation. The answer could possibly be one thing very primary. And that’s precisely what we need to do right here. Earlier than we check out a number of the harder steps, allow us to strive just a few primary ones to resolve your ‘OK Google not working’ situation.

Be certain that Google Assistant is turned on

As elementary it could sound, you can be stunned to understand how many individuals could have merely turned the Google Assistant characteristic off after which surprise why it is not working. In case you typically hand over your cellphone to children, they could, on some events, fiddle with the cellphone and switch off Google Assistant (and, subsequently, the OK Google command). Earlier than you even begin doing the key troubleshooting steps, be certain that Google Assistant is enabled within the first place. 

This is how you are able to do it.

  1. Open the Google app in your cellphone
  2. Faucet the Extra possibility on the underside proper nook
  3. Faucet on Settings
  4. Faucet Google Assistant
  5. Scroll all the way down to Basic
  6. Be certain that the Google Assistant toggle is about to on.
Turn On Google Assistant
Ensure you have not disabled Google Assistant / © NextPit

As a further step, you may additionally need to test the next

  1. Comply with steps 1 to three as above
  2. Faucet on Voice after which faucet Voice Match
  3. Be certain that the ‘Hey Google’ toggle is on.

Ensure you’re linked to the web

This can be stating the plain, however for many makes use of, Google Assistant does want Wi-Fi or cellular knowledge to function, so be certain that your gadget is linked earlier than you strive a search. Additionally, and that is most likely the oldest recommendation within the ebook, it by no means hurts to do a fast reboot – generally magic actually does occur. 

 Test should you’re not alone

It is at all times good to know if the issue you are dealing with is affecting simply you. There have been events when folks have seen that the downside is on Google’s aspect relatively than yours. Test Twitter, Reddit, and Google’s support forums to see if different customers are complaining about ‘OK Google’ not working or ‘Google Voice’ not working. You can even strive trying to find an answer utilizing the time period ‘Google assistant not working.’ 

Test your language settings

One repair that has labored for a lot of customers when confronted with the dreaded ‘Okay google not working’ situation is to test the language settings in your cellphone. What if it seems that the explanation Google Assistant is not responding to you is that you simply’re talking the fallacious language to it?

Word that US English would be the default language for a lot of customers, however it’s nonetheless price checking within the Settings menu and altering as required. To do that, carry out the next steps:

  1. Open the Google app in your cellphone.
  2. Faucet the Extra possibility on the underside proper nook
  3. Faucet on Settings
  4. Faucet on Voice
  5. Test what language choices are checked and guarantee that the chosen language is the one relevant to you.

This similar menu may also present you dozens of language choices, every one with a checkbox, so you’ll be able to set major and secondary languages if desired. Google will robotically detect which language you are talking and change between them robotically. In the event you’re multilingual, be warned that voice recognition for languages aside from English can generally be subpar.

Google Assistant
Attempt altering the language settings / © NextPit

Updating your language pack may additionally remedy your downside. From the identical Voice menu, go to the part that claims Offline speech recognition and obtain or replace your English (US) language pack.

Test the microphone in your gadget

As a voice-based system, Google Assistant depends on uninterrupted entry to your smartphone’s microphone. If you open the Google app, the microphone icon on the right-hand aspect of the search bar ought to seem daring, with fully-formed traces. If it has a dotted line, you might have an issue together with your microphone.

This can be brought on by particles within the small microphone gap typically discovered subsequent to the charging port – have a cautious poke round with a security pin or much like clear it out, and you will typically repair the issue. If that does not work, test the microphone settings throughout the Google app.

Sometimes, apps operating within the background make noises which will intrude with the microphone selecting up your voice, so test these too – and shut any that you simply assume could also be making noises.

AndroidPIt google pixel XL 9848
The microphone gap generally requires cautious cleansing / © NextPit

Flip off battery saver mode 

Android smartphones of immediately characteristic a devoted battery-saving mode that kills background processes to ensure you handle to eke as a lot juice from the battery as doable. An unintended consequence of that is that your Google Assistant (and the OK Google command) stops working due to this. It’s a good suggestion to test if the battery-saving mode in your cellphone is on earlier than you blame anything for OK Google not working.

On inventory Android, you’ll be able to test if the Battery saver possibility is on by taking these steps.

  1. Open Settings
  2. Scroll down and faucet Battery
  3. Faucet the Battery saver possibility and ensure it’s off

On different Android skins, the identical possibility could seem beneath the identify Adaptive battery. 

Battery Saver
‘OK Google’ would not like Battey saver modes! / © NextPit

Replace the Google app to the newest model

One doable repair to your OK Google not working downside is to make sure that your cellphone is operating the newest model of the Google App. This is how one can ensure you’re on the latest model of the app.

  1. In your smartphone, open the Play Retailer.
  2. Seek for the Google app.
  3. On the Google app web page, test should you see the choice to replace as an alternative of Uninstall.
  4. Replace the app by clicking ‘Replace’ and check out if the difficulty is resolved

6. Retrain “Okay Google” voice mannequin

Typically, for causes unknown, Google Assistant would not retain the instructions you will have given it. If all else fails, it is perhaps time to retrain your digital companion. This is how you are able to do it.

  1. Open the Google app.
  2. Faucet the Extra possibility on the underside proper nook.
  3. Faucet on Settings after which faucet on Voice.
  4. Faucet Voice Match after which choose the choice that claims ‘Train your Assistant your voice once more.’
  5. Comply with the on-screen steps.

Now that you’ve reached the top of this text do tell us if these steps helped you repair the difficulty. Moreover, do tell us if we’ve missed any helpful fixes.


This text was final up to date in June 2021. Older feedback have been retained.

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